Privacy policy

Welcome to 102 Lake. Your privacy matters to us, and we are committed to protecting the personal information you share when you visit our store or website. This Privacy Policy explains how we collect, use, and safeguard your information.

We collect personal information that you voluntarily provide when you make a purchase, sign up for our newsletter, or contact us. This may include your name, email address, phone number, shipping and billing address, and payment details, which are processed securely through third-party providers.

We use this information to process and fulfill orders, communicate with you regarding your purchases or inquiries, send marketing emails (only if you’ve opted in), enhance and personalize your shopping experience, and comply with legal or regulatory requirements.

We do not sell or rent your personal information. However, we may share it with trusted third-party service providers, such as payment processors and shipping partners, solely for the purpose of completing your transaction or providing necessary services.

We take reasonable security measures to protect your information from unauthorized access, loss, or misuse. While we do our best to safeguard your data, please be aware that no method of internet transmission is completely secure.

You have the right to access the personal information we hold about you, request corrections or deletion, and opt out of promotional communications at any time. To exercise these rights or for any questions, please contact us at hello@102lake.ca.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page with the revised effective date.